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Always a Surge: Managing Public Health Operations in the COVID-19 Pandemic


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As we enter year three of the COVID-19 pandemic, cases are starting to decline in the U.S. For front-line health care professionals, this is a welcome reprieve from the back-to-back surges caused by Delta and Omicron variants. For the public health workforce, however, there is no respite from the pandemic’s demands; the pace of their work is as relentless between surges as during.

In this episode of Defining Moments, Dr. Gillian Ice joins co-host Dr. Joe Bianco to talk about her experiences overseeing Ohio University’s COVID Operations team. She reflects on the emotional toll of the pandemic on public health workers and shares a hopeful vision for how public health systems can help communities navigate post-pandemic life. Dr. Ice is Special Assistant to the President for Public Health Operations and a Professor of Social Medicine at Ohio University.