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New Media in Times of Crisis: Lessons Learned from Hurricane Harvey


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First responders, crisis communicators, and the general public rely on new media to communicate during natural disasters and in the aftermath. On this episode of Defining Moments, Dr. Keri Stephens shares her personal story as a flood survivor and how it informs her research funded by the National Science Foundation. Her work focuses on new media usage in rescue and evacuation efforts during Hurricane Harvey and in post-disaster recovery. Dr. Keri Stephens is an Associate Professor and a Distinguished Teaching Professor in the Moody College of Communication at the University of Texas at Austin. She has authored dozens of journal articles and two books, and is featured in a TedxTalk.

You can read Dr. Stephen’s recently published article on in Health Communication here: 

Her book published by Routledge is available at a 20% discounted rate with the code ASFLYQ6 here: 

You can view follow her team’s work at: https://orgcommtech.org