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A woman passes a closed Social Security Administration office in Los Angeles in 2013. Some 53,000 of the agency's workers are now working from home.

For These Federal Employees, Telework Means Productivity Is Up, Their Backlog Is Down

By: Brian Naylor | NPR
Posted on: Tuesday, May 5, 2020

Some 53,000 of the Social Security Administration’s employees are working from home. And the agency’s backlog of pending cases has fallen by 11% since March 23.

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